News

Supporting staff engagement in the commercial sector

Over the last 14 years, we have had the opportunity to support over 60 organizations in the commercial sector with their staff engagement and behaviour change programs.

Last year, we co-authored a paper with Paul Seo, Program Manager at BC Hydro, for the American Council for an Energy-Efficient Economy (ACEEE) 2020 Summer Study about this work. 

Those of us working in the energy management understand that, as detailed in the paper, “engaging staff through behaviour change initiatives is a core component of any effective Strategic Energy Management (SEM) program.  To successfully transition an organization towards a culture of energy efficiency, building operators, staff, stakeholders and leadership need to be engaged in the process of integrating energy management practices into the organization’s policies and practices.” 

Interestingly, “there are few examples of utility demand side (DSM) management programs, [both in Canada and globally,] dedicated specifically to supporting commercial customers in designing and implementing staff and leadership engagement initiatives.”

BC Hydro and Fortis BC are leaders in this regard, and we are grateful for our continued partnership with them in delivering these innovative behaviour change programs.

Read more about the history of behaviour change programs in BC here.